Terms & Conditions
*Please arrive on time for your appointment. Late arrivals may result in me not being able to complete your full treatment.
* Please allow extra time for parking
*A minimum notice of 48 hours is required for cancellations or changes to your appointment, this will enable me to hopefully fill the space. If less time is given a 50% (of the treatment/s cancelled) cancellation fee will then be added to your next booking .
* My booking software automatically sends out text and/or email reminders prior to each booking, please ensure I have your correct details at all times.
* Patch tests - are required for tinting, lash extensions , chemical peels and all laser treatments , if you are unsure please ask, I will also inform you upon booking if booking in person. These are required prior to your first treatment with me and are there for your own safety, they are also recommended after any medical change (pregnancy/illness/vaccinations/medications).
*Please make sure you contact me to ensure this is completed, failure to do so will result in not being able to carry out the treatment and the full cost will be required unless 48hours notice is given.
* Please cancel any appointments if you are feeling unwell with flu, Covid or other contagious illness.
* Please book 2-3 appointment ahead especially if you are restricted by days/times, I am now extremely busy and waiting times can be 2/3 weeks .
* Please inform me of any medical changes on your arrival, this includes any changes in medications as this can affect your suitability to some treatments.
* Please be aware, when booking and confirming your appointment you are agreeing to my terms and conditions.
* no shows will be charged NO SHOW FEE which is a full treatment price as per my booking policy!!!
*Cancellation within less then 48hours will be charged cancellation fee payable upfront in order to rebook future appointments !!!
*All new clients must book via Book Now link and pay deposit via FRESHA ! This is to help me avoid No Shows !
*YOU CAN AMEND OR CANCEL YOUR BOOKING UP TO 48 HOURS BEFORE APPOINTMENT AND IT IS FREE OF CHARGE! That includes new and old customers!
All clients must pay 40% deposit in advance and it is not transferable or refundable with less then 48 hours notice!
Please come on time I run appointments only service and unfortunately if you are more than 10 minutes late the appointment will be automatically cancelled and will need to be rebooked and cancellation fee will be charged except from emergencies,as if you are late -I am late for other customers and it isn’t fair on anyone.
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